Returns Policy

Company Information:

• Company Name: Guillermo Nunez LLC
• Address: 77 E L St, Chula Vista, CA 91911, USA
• Email: [email protected]
• Phone: +1 (601) 812 4383
• Support Hours: 9:00 AM – 6:30 PM (EST), Monday – Friday

Returns:

At Davidress, we understand that returns may occasionally be necessary, and we are committed to making the process as smooth as possible for you.

To initiate a return, please contact our support team via our “Contact Us” page within 180 days of receiving your product. For a quicker resolution, please include the following information:

• Name on the order
• Order number
• Detailed description of the issue
• Photos illustrating the problem
• Preference for a replacement or refund

Please note that we are not responsible for customer errors, including:

• Spelling or grammatical mistakes in custom orders
• Issues with original images
• Errors in the ordering process

We strongly recommend reviewing your order carefully before completing the purchase to avoid any mistakes.

Return Policy:

We accept returns for non-sale items within 180 days of receiving your order. Items being returned or exchanged must be in their original condition—unwashed, unworn, with tags attached, and accompanied by the original sales receipt.

Returns Shipping:

• Return cost: $0.00 (We offer free returns for damaged or defective products, ensuring that your return experience is as hassle-free as possible.)

Returns Procedure:

Once you have contacted [email protected] and received an approved return address, please follow these steps:

1. Prepare Your Return Package:
   • Include a printout of your purchase confirmation email with all returned items.
2. Ship the Package:
   • Use your local post office or a courier service to send the package to our warehouse.
   • Provide us with the tracking number from your courier or post office.
3. Confirmation:
   • Once we receive your returned items, you will receive an email confirmation.
   • We will notify you via email regarding the approval or denial of your refund or exchange request.

Help:

If you have any questions or need further assistance, please do not hesitate to contact us at any time.

Customer satisfaction is our top priority. We are committed to ensuring that we take good care of you and resolve any issues promptly.

For further assistance, please reach out to us via our “Contact Us” page.