Shipping

Company Information:

• Company Name: Guillermo Nunez LLC
• Address: 77 E L St, Chula Vista, CA 91911, USA
• Email: [email protected]
• Phone: +1 (601) 812 4383
• Support Hours: 9:00 AM – 6:30 PM (EST), Monday – Friday

Shipping Carriers:

We use trusted shipping carriers to fulfill your order:

• USPS (United States Postal Service)
• DHL
• EMS (Express Mail Service)
• Local postal services

Order Processing:

Orders are processed once the payment is accepted. We process orders on business days, Monday through Friday, Eastern Standard Time (EST), excluding Post Office holidays such as New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

Estimated Time of Arrival (ETA):

Delivery times depend on your location and the shipping method selected. While we work closely with our logistics partners to provide accurate delivery information, delivery times are estimates and cannot be guaranteed. Delays that occur during transit are beyond our control.

Here’s the estimated delivery breakdown:

Note:

• Order Cut-off Time: Orders must be placed before 5:00 PM (EST) (Eastern Standard Time, GMT-05:00) for same-day processing. Orders placed after this time will be processed on the next business day.
• Delivery Time = Handling Time + Transit Time.

Once your order is shipped, you will receive a tracking link via email to monitor your package’s journey. If you don’t see the tracking link, kindly check your spam folder.

For personalized or custom orders, additional processing time may be required based on the complexity of your request.

Important Shipping Restrictions:
We do not ship to:

• Alaska, Hawaii, Puerto Rico, Guam, US Virgin Islands, or internationally.
• APO/FPO addresses.

Order Tracking:

After your order is confirmed, you will receive an order confirmation email.
Once the order is processed (usually within 1-2 business days), you will receive a tracking notification with a link to track your package.

Please allow 3-7 days for the carrier to scan and update tracking information into their system. If no tracking information is available, it simply means the carrier has not yet processed your parcel. Tracking will become visible once the parcel is scanned into their system.

If your order has passed its estimated arrival date, please contact us for assistance.

Incorrect Address:

Please ensure that the shipping address provided during checkout is accurate to avoid any delays:

• If the information is incorrect or missing, we may need to contact you for updates, delaying your order.
• We are not responsible for orders delivered to the wrong address or returned to the sender due to incorrect address details.
• If the order is returned, it will be sent to our shipping partner’s warehouse and disposed of. Please verify your shipping address carefully before submitting your order.
• A re-shipping fee will apply for orders returned due to incorrect addresses.

We are also not responsible for any loss, theft, or damage to your order if you request the carrier to forward or redirect the parcel after it has left our warehouse.

Customer Satisfaction:

At Davidress, we are committed to ensuring prompt and secure delivery. Your satisfaction is our top priority. If you have any concerns or questions, don’t hesitate to reach out to us. We are here to assist you and ensure a smooth shopping experience.

For further assistance, please contact us at [email protected].